EMAIL monitored daily 8:00am – 4:00pm Monday – Friday.

We aim to respond to emails within 4 working hours. Please allow longer in busy periods.

If your order number begins with ‘CLEAR’ please use this as your booking reference number.

If your test hasn’t arrived, please check your tracking information. For Day 2 & Day 8 tests, we will try to deliver these close to your return to the UK.

If you are awaiting a test result – check your junk/spam box and please ensure you have registered your test.

Call Us: 0330 133 3899 Lines open 9:30am – 4pm Monday – Friday (excluding bank holidays).